On becoming a member of our bank, you're not just a customer, you're an owner!
At Australian Mutual Bank we understand that unexpected things happen in life that can put a strain on your ability to meet your financial commitments.
This may be due to Covid-19, illness, accident, unemployment, relationship breakdowns, domestic violence or financial abuse, gambling or other reasonable cause.
If you find yourself in this position, either now or in the future and are unable to meet your loan or credit payment obligations, you should contact us on 13 61 91 and ask to speak with one of our Hardship Assistance trained staff. They will be able to discuss what options are available to you, and arrange for the necessary forms to be sent to you. In the meantime you should still continue to pay as much as you can reasonably afford off your credit facilities.
